Erica Wedding Place Names | Half Moon

Due to the custom nature of our wedding stationery, all sales are final. We do not accept returns or exchanges. Please review your order carefully before finalising your purchase. 

If you receive a defective or damaged item, please contact us within 7 days of delivery at hello@ururamoments.co.uk. We will evaluate the issue and, if necessary, provide a replacement at no additional cost. 

Shipping Options: We offer several shipping options to meet your needs:

• UK Orders:

  • Tracked 24 (via Royal Mail): Delivery within 1-2 business days

  • Tracked 48 (via Royal Mail): Delivery within 2-3 business days

• International Orders:

  • All orders outside the UK are shipped via International Tracked (via Royal Mail), with delivery times varying based on destination.

Shipping Rates: 

Free shipping for all UK orders over £25. International shipping costs are calculated at checkout based on order weight and destination.

Order Tracking:

After your order has shipped, you will receive a confirmation email with tracking information to monitor your shipment's progress.

All orders are processed within 3-12 business days. During peak wedding seasons, processing times may vary. Please get in touch before placing your order if you have any questions regarding processing times. 

Before we send your stationery to print, we’ll always share a digital proof with you for approval. Please check your proof carefully, including all spelling, grammar, dates, names, and other details.

Once you have confirmed you are happy with your stationery and given us approval to print, no further changes can be made.

If, after approving the proof, you later notice an error (for example, a spelling mistake, missing word, or incorrect detail), we cannot make amendments without a re-print charge. Any re-prints will be charged in full.

By approving your proof, you accept full responsibility for ensuring all details are correct.